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Frequently Asked Questions

Do I have to order a minimum quantity for printing a corporate logo on to the selected products?

    • A MOQ (Minimum Order Quantity) of 50 pieces is required to enjoy the costs savings if you are looking to have your corporate logo personalised on our ready-stock corporate gifts (items as seen on our Care Pack eStore).

Does Care Pack Singapore offer discounts for bulk orders?

    • Yes, our discount for bulk orders starts from 500 pieces. Kindly get in touch with us at ecommerce@printngift.com and we will get back to you as soon as we can.

What is the estimated production lead time for bulk orders?

    • The overall lead time for your customised order will depend on the item and customization printing method being used.
    •  
    • For ready-stock consumables such as healthy snacks, immunity & protection or wellness & feel good items, the preparation to delivery lead time ranges between 5-7 business days.

    • For ready-stock corporate gifts which require printing of corporate logo, the estimated production lead time ranges between 7-10 business days.

Can we include our own gift items into the gift box?

    • You sure can. Simply pass the items to us and we will do the rest for you.

Is Care Pack Singapore GST registered?

    • Yes! All prices quoted are in Singapore Dollars (SGD) and are subjected to 7% GST.

What types of payments do you accept?

    • We accept PayNow, bank transfer or cheques too. Please feel free to contact us at ecommerce@printngift.com for more details.

Can I opt for an offline payment?

    • Yes, we can screenshot the items with the required quantity that you have selected, email to us at ecommerce@printngift.com. We will revert with the quotation for your review and confirmation.

What are the available packaging options?

      1. 1. Kraft box with paper filler + customised belly wrap (logo, message and name of recipient, if required will be directly printed on the belly wrap)
      2.  
      1. 2. 10oz canvas tote bag or foldable zipper tote bag with 1C logo print on 1 spot + customised A6 size message card or top up for full color print
      2.  
      1. 3. A3 denim tote bag, estimated size: 38 (L) x 42 (H) x 8 (W) cm with full colour heat-transfer on 1 spot within A4 + customised A6 message card
      2.  
      1. 4. Choice of A5/A4/A3 80gsm non woven bag, with 1C logo print on 1 spot + a Customised A6 Message Card
      2.  
      1. 5. White, Silver or Gold Organza Drawstring Pouch, available in various sizes + a Customised A6 Message Card
      2.  
      1. 6. Specially constructed rigid box with UV logo print
      2.  
      Please visit us at Packaging & Delivery Options for more details.

Why you choose a kraft box to pack my items?

    • Protection - we put paper fillers to protect your items during delivery)
    • Branding - get a stylish and cool look when we put a customised belly wrap with your message, logo and name of recipient printed over it)
    • Environmentally Friendly - it is biodegradable, recyclable and cost saving (good and affordable)

What is the size of the kraft box?

    • Depending on the items selected, we have 3 kraft box sizes for you to choose from:-

      1. 1. Boxmini - perfect to hold for up to 5 items
      2. 2. Boxpopular - perfect to hold for up to 10 items
      3. 3. Boxzilla - perfect to hold for up to 15 items

How can my gift recipient view my gift messages?

      • Your personalised message, including any logos or photos, will be printed on the customised belly wrap or A6 Message Card

How should I provide the addresses of my recipients?

      • You can also request for our Care Pack Customisation Instruction whereby you can fill the details onto our ready spreadsheet templates and pick and choose the various belly wrap designs, messages templates etc. Alternatively, you can also provide the details in an Excel spreadsheet for us.

What are the local delivery options?

        • For the door-to-door delivery, please note that we are currently running an initiative to support local SMEs (we try to source and purchase the care pack items from local brands/SMEs) and locals who are temporarily out of jobs. All our care packs are delivered by a group of dedicated delivery personnel who are temporarily out of jobs or looking for alternative extra income during this difficult period.  
        •  
        1. 1. Door-to-Door Delivery with Car at S$10 per trip, not more than 5 Kraft Boxes
        2. 2. Door-to-Door Delivery with 2.4L Van at S$50 per trip, not more than 200 Kraft Boxes
        3.  
        Please visit us at Packaging & Delivery Options for more details.

Does Care Pack Singapore offer overseas shipping?

      • Yes, beside local door to door delivery and bulk shipping, we do international shipping to your overseas offices or customers. Please contact our Care Pack Curator at 65-6224-2122 or ecommerce@printngift.com to get started.

I would like to bulk order and distribute care packs periodically locally or overseas; can Care Pack Singapore provide storage for me?

      • Yes, we provide warehousing/storage and arrange delivery for our clients. Please contact our Care Pack Curator at 65-6224-2122 or ecommerce@printngift.com to get started.

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