Frequently Asked Questions
Packaging, Delivery & Storage
What are the available packaging options?
- Kraft box with paper filler + customised belly wrap (logo, message and name of recipient, if required will be directly printed on the belly wrap)
- 8oz canvas tote bag or foldable zipper tote bag with 1C logo print on 1 spot + customised A6 size message card
- A3 denim tote bag, estimated size: 38 (L) x 42 (H) x 8 (W) cm with full colour heat-transfer on 1 spot within A4 + customised A6 message card
- Ultrasonic 80gsm non woven bag, estimated size: 25H x 22W x 6B cm (slightly smaller than A4) with 1C logo print on 1 spot + a Customised A6 Message Card
- White, Silver or Gold Organza Drawstring Pouch, estimated size: A4 + a Customised A6 Message Card
- Specially constructed rigid box with UV logo print
Why you choose a kraft box to pack my items?
- Simple as kraft box can aid security (we can put paper fillers to protect your items during delivery), branding (it can look stylish and cool when we put a customised belly wrap with your message, logo and name of recipient printed over it), environmental impact (it is biodegradable and recyclable) and saving money (good and affordable option, we buy it with cheap bulk prices).
What is the size of the kraft box?
Depending on the items selected, we have 3 kraft box sizes for you to choose from:-
- Boxmini - perfect to hold for up to 5 items
- Boxpopular - perfect to hold for up to 10 items
- Boxzilla - perfect to hold for up to 15 items
How can my gift recipient view my gift messages?
- Your personalised message, including any logos or photos, will be printed on the customised belly wrap or A6 Message Card
How should I provide the addresses of my recipients?
- You can also request for our Care Pack Customisation Instruction whereby you can fill the details onto our ready spreadsheet templates and pick and choose the various belly wrap designs, messages templates etc. Alternatively, you can also provide the details in an Excel spreadsheet for us.
What are the local delivery options?
- For the door-to-door delivery, please note that we are currently running an initiative to support local SMEs (we try to source and purchase the care pack items from local brands/SMEs) and locals who are temporarily out of jobs. All our care packs are delivered by a group of dedicated delivery personnel who are temporarily out of jobs or looking for alternative extra income during this difficult period.
- Door-to-Door Delivery with Car at S$10 per trip, not more than 5 Kraft Boxes
- Door-to-Door Delivery with 2.4L Van at S$80 per trip, not more than 200 Kraft Boxes
- Door-to-Door Delivery with 10-14 Footer Truck at S$120 per trip, not more than 500 Kraft Boxes
Does Care Pack Singapore offer overseas shipping?
- Yes, beside local door to door delivery and bulk shipping, we do international shipping to your overseas offices or customers. Please contact our care pack specialist at 65-6224-2122 or firstname.lastname@example.org to get started.
I would like to bulk order and distribute the care packs periodically locally or overseas; can Care Pack Singapore provide storage for me?
- Yes, we provide warehousing/storage and arrange delivery for our clients. Please contact our care pack specialist at 65-6224-2122 or email@example.com to get started.